Victorian Early Childhood Regulatory Authority (VECRA)

Raise a concern or make a complaint about an early childhood service.

Find out what to look for in a quality service, how to raise a concern, and what happens when services do not meet requirements.

Information on the best place to direct your question, query or concern.

Find out about regulatory safety and quality requirements, how to start and operate a service, and how we assess and rate services.

Learn how we monitor services, investigate concerns, and take action when services do not meet legal requirements.

Find information about enforcement actions taken against services in Victoria.

VECRA has suspended the approval of Ignite Minds Pty Ltd and 4 educators due to serious breaches which created risks to the safety of children.

VECRA is visiting and inspecting more early childhood education and care services than ever before.

VECRA has immediately suspended the approval of Gabow Family Day Care Pty Ltd for compliance issues that created immediate risk to the safety of children.