Get in touch with us via the contact details below.
General enquiries
- Phone: 1300 307 415 (Monday to Friday, 9 am to 5 pm)
- Email: vecra@education.vic.gov.au
- Address: GPO Box 4367 Melbourne, VIC 3001
Make a complaint about an early childhood service
Find out how to raise a concern or make a complaint about an early childhood service.
Make a complaint about VECRA
Find out how to make a complaint or give feedback about VECRA.
Media enquiries
Email us at vecra.media@education.vic.gov.au
Find your region
Phone us using an interpreter
You can contact our main switchboard using an interpreter.
- Call the National Translating and Interpreting Service (TIS National) on 131 450
- Ask them to call 1300 307 415 (Monday to Friday, 9 am to 5 pm)
- They will stay on the phone call and interpret.
Phone us using the National Relay Service
The National Relay Service is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are free and confidential.
National Relay Service (NRS)
If you are deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
- Contact us through your preferred NRS call channel detailed on NRS call numbers and links(opens in a new window).
- Provide the NRS with our phone number 1300 366 356.
For more information, visit: About the National Relay Service
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