Visit Find Child Care to find a service near you and view its quality rating.
Child safety
Find out how services keep children safe and what good child safety practices look like.
Quality in early childhood services
Find out what quality looks like in an early education and care service.
- Quality early learning: Learn about why quality matters for your child's development.
- Resources for families: Watch videos designed for families about the benefits of quality early learning.
- National Quality Framework (NQF): Learn about the National Quality Framework that sets standards for all early childhood services.
- National Quality Standard (NQS): Understand how the NQS encourages services to continuously improve their programs and practices in the 7 quality areas.
- Assessment and rating: Find out how services are assessed and the different quality ratings they can receive.
Monitoring and compliance
Find out how services are checked for safety and quality, and how to access their compliance and enforcement history.
- How we monitor services: Learn how services are checked for safety and quality, when they were last visited and what happens if they don’t meet requirements.
- Action taken against services: View a list of actions taken by VECRA against services that have not met legal or safety requirements and what the types of actions mean.
Raise a concern or make a complaint
Find out how to raise a concern or make a complaint about an early childhood service.
Additional resources
- National Office for Child Safety – information, tools and support to help prevent and respond to child sexual abuse
- Reporting child abuse – how to report child abuse or raise concerns about a child’s safety in the family or the community
- Raising children network – how to safeguard children, spot signs of grooming and talk to children about child abuse
- Parenting and family support – services to help support children’s development, family relationships and family wellbeing
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